Report on Guest Talk Program “Small Things, Big Impact: How Each of Us Shapes the Patient Experience”

A guest talk on the topic “Small Things, Big Impact: How Each of Us Shapes the Patient Experience” was successfully organized by the Department of Social Science and Humanities in collaboration with Srinivas Hospital, Mukka, Mangalore, on 26th March 2026 at 2:00 PM in the Gallery Hall of Srinivas Hospital.  The session was delivered by Prof. Vinutha H. K, Assistant Professor, Department of B.Com, Institute of Management and Commerce, Srinivas University. The resource person provided valuable insights into how small actions, communication, empathy, and professional behavior significantly influence patient satisfaction and healthcare outcomes. The talk emphasized the importance of compassion, teamwork, and patient-centered care in healthcare settings.  Students and participants actively engaged in the session, gaining a deeper understanding of the role of interpersonal skills and ethical responsibility in improving patient experiences. The program was highly informative and contributed to enhancing the practical knowledge of students in the field of social work and healthcare services.  The program was conducted under the guidance of:  Dr. David, Medical Superintendent, Srinivas Hospital, Dr. Venkatesh S. Amin, Dean, Institute of Management and Commerce, Srinivas University, Prof. Joyson Prenky Cardoza, HoD, Department of Social Sciences and Humanities, Srinivas University and  Ms. Shwetha, HR, Srinivas Hospital.  The organizers express their sincere gratitude to the management, resource person, and all participants for making the event a grand success.

11-04-2026-CLASS ACTIVITY-2-TRUTH AND LIE – SOCIAL GROUP WORK ACTIVITY

 Introduction

       Social group work functions as a crucial social work method, which enables group members to engage in social interaction and active participation while learning through hands-on experience. The interactive classroom activity called "Truth and Lie" enables students to better understand social issues while developing their ability to think critically.

Objectives of the Activity:

      The activity aims to create social issue awareness The activity requires students to develop critical thinking skills together with their analytical abilities The activity requires students to work together in groups while they participate The activity requires students to develop their communication abilities together with their capacity to work in teams.

 Description of the Activity

This activity was conducted in groups, where students found correct and incorrect statements related to social issues.

 Steps Followed

1.      Students were divided into small groups.

2.      Each group was instructed to prepare three statements related to social issues.

3.      Among the three statements:

a.       Two statements were true

b.      One statement was false (lie)

4.      The statements were presented to the opposite group.

5.      The opposite group analyzed the statements and identified which one was incorrect.

6.      Discussion followed, where the presenting group revealed the correct answer and explained the reasoning.    

Learning Outcomes

        The learning outcomes require students to demonstrate their understanding of social problems through their research work. The students developed better skills to identify real information from false information. The students developed their critical thinking skills, which helped them make better decisions. The students established better communication skills, which resulted in improved teamwork abilities with their classmates.  

Conclusion

The "Truth and Lie" activity served as an effective teaching method for social group work concepts. The program increased students' understanding of social issues while developing their analytical and interperonal abilities. Social work education should promote such activities as essential components of experiential learning.

02-04-2026-CLASS ACTIVITY-1-Topic: Speak from Heart, Coordination, Understanding, Knowing Each Other

  Introduction:

The class activity was conducted for first-year MSW students with the objective of fostering interpersonal relationships, enhancing communication skills, and promoting group cohesion. The session focused on encouraging students to express themselves openly and develop mutual understanding.

Objectives of the Activity:

- To encourage students to speak openly and confidently from the heart

- To improve coordination and teamwork among students

- To enhance understanding and empathy within the group

- To help students know each other better and build rapport.

 

Description of the Activity:

 

The session began with an ice-breaking activity where students introduced themselves in a unique way, sharing personal experiences, interests, and aspirations. This was followed by a “Speak from Heart” exercise, where each student was given an opportunity to express their thoughts and feelings on a chosen topic or personal experience.

Next, a group coordination task was conducted in which students were divided into small groups and asked to complete a problem-solving activity. This encouraged collaboration, communication, and leadership within the group.

An interactive discussion session was also held, where students reflected on their experiences during the activities. They shared insights about understanding others’ perspectives and the importance of empathy and respect in social work practice.

Student Participation:

The participation level was high, with most students actively engaging in all activities. Students demonstrated enthusiasm, openness, and willingness to interact with their peers.

Outcomes of the Activity:

- Improved communication and self-expression among students

- Enhanced group coordination and teamwork skills

- Better understanding of peers’ backgrounds and perspectives

- Development of trust and positive group dynamicS.

Conclusion:

The activity was successful in achieving its objectives. It provided a platform for students to connect with each other on a personal level and develop essential skills required for social work practice. Such activities are important for building a strong foundation for future group work and professional development. 

26TH-MARCH-2026-REPORT ON GUEST TALK-PROF-VINUTHA-“SMALL THINGS, BIG IMPACT: HOW EACH OF US SHAPES THE PATIENT EXPERIENCE”

A guest talk on the topic “Small Things, Big Impact: How Each of Us Shapes the Patient Experience” was successfully organized by the Department of Social Science and Humanities in collaboration with Srinivas Hospital, Mukka, Mangalore, on 26th March 2026 at 2:00 PM in the Gallery Hall of Srinivas Hospital.  The session was delivered by Prof. Vinutha H. K, Assistant Professor, Department of B.Com, Institute of Management and Commerce, Srinivas University. The resource person provided valuable insights into how small actions, communication, empathy, and professional behavior significantly influence patient satisfaction and healthcare outcomes. The talk emphasized the importance of compassion, teamwork, and patient-centered care in healthcare settings.  Students and participants actively engaged in the session, gaining a deeper understanding of the role of interpersonal skills and ethical responsibility in improving patient experiences. The program was highly informative and contributed to enhancing the practical knowledge of students in the field of social work and healthcare services.  The program was conducted under the guidance of:  Dr. David, Medical Superintendent, Srinivas Hospital, Dr. Venkatesh S. Amin, Dean, Institute of Management and Commerce, Srinivas University, Prof. Joyson Prenky Cardoza, HoD, Department of Social Sciences and Humanities, Srinivas University and  Ms. Shwetha, HR, Srinivas Hospital.  The organizers express their sincere gratitude to the management, resource person, and all participants for making the event a grand success.      

                                            

REPORT OF FLIP GUEST TALK

 

The Department of Social Sciences and Humanities, Institute of Management and Commerce, Srinivas University, organized a Guest Talk on the topic “Intelligence: Concept, Theories and Assessment” on 17th February 2026 at the Srinivas University, Mukka Campus. The programme was conducted under the guidance of Dr. Venkatesh S. Amin, Dean, Institute of Management and Commerce, and Prof. Joyson Prenky Cardoza, Head, Department of Social Sciences and Humanities.

The resource person for the session was Ms. Bhoomika T. S., II Year MSW student, Department of Social Sciences and Humanities, Institute of Management and Commerce, Srinivas University. The session aimed to enhance students’ understanding of intelligence, its concept, major theories, and methods of assessment in psychology.

The resource person began the session by explaining the concept and nature of intelligence and its significance in human behaviour, learning, and overall personality development. She elaborated on how intelligence influences cognitive abilities such as reasoning, problem-solving, decision-making, and adaptation to different environments.

Further, she discussed the major theories of intelligence, including Spearman’s Two-Factor Theory, Thurstone’s Primary Mental Abilities, Gardner’s Multiple Intelligences, and Sternberg’s Triarchic Theory of Intelligence. The speaker clearly explained each theory with suitable examples to help students understand the multidimensional nature of intelligence.

The session also focused on the assessment of intelligence, where the resource person explained various intelligence tests and their applications in educational, clinical, and social work settings. She highlighted the importance of IQ tests, aptitude tests, and psychological assessments in identifying individual differences and abilities. Ethical considerations and limitations of intelligence testing were also discussed. In addition, the speaker emphasized the relevance of understanding intelligence in social work practice, counselling, education, and community interventions. Real-life examples were provided to help students relate theoretical concepts to practical situations. The session was highly informative and interactive, enabling students to gain a clear understanding of the concept, theories, and assessment of intelligence. The programme was graced by the presence of Dr. Laveena Dmello, Professor, Dr. Stutima Bassista, Assistant Professor, and Prof. Ranjith Bhat, Assistant Professor, Department of Social Sciences and Humanities, Srinivas University. The guest talk was organized as part of the Guest Talk Series for the academic year, and first-year MSW students actively participated in the programme. The session was well appreciated by the students as it provided valuable academic insights relevant to their course of study and professional development. The programme concluded with an interactive question-and-answer session, followed by a vote of thanks. The Department expressed its sincere gratitude to the resource person and all the participants for making the session insightful and successful.

REPORT OF GUEST TALK

 

The Department of Social Sciences and Humanities, Institute of Management and Commerce, Srinivas University, organized a Guest Talk on the topic “Conflict – Meaning, Types, Coping Strategies, and Defence Mechanisms” on 17th February 2026 at Srinivas University, Mukka Campus. The programme was conducted under the guidance of Dr. Venkatesh S. Amin, Dean, Institute of Management and Commerce, and Prof. Joyson Prenky Cardoza, Head, Department of Social Sciences and Humanities. The resource person for the session was Prof. Prakruti S. Shetty, Assistant Professor, Institute of Management and Commerce, Srinivas University. The session aimed to enhance students’ understanding of conflict, its types, coping strategies, and defence mechanisms in human behaviour and daily life. The resource person began the session by explaining the concept and meaning of conflict and its significance in human life, mental health, and social interaction. She elaborated on the different types of conflict, including intrapersonal, interpersonal, and group conflict, highlighting how conflicts arise due to differences in values, beliefs, needs, and expectations. Further, the speaker discussed various coping strategies used to manage conflict effectively. She emphasized the importance of emotional regulation, problem-solving skills, communication, and stress management in resolving conflicts in personal and professional settings. She also explained how healthy coping mechanisms contribute to better mental well-being and interpersonal relationships. The session also focused on defence mechanisms and their psychological importance. The resource person explained different types of defence mechanisms such as repression, denial, projection, rationalization, and displacement, and how individuals unconsciously use them to reduce anxiety and protect their ego during stressful situations. Relevant examples were provided to help students understand the practical application of these concepts in real-life situations. The session was highly informative and interactive, enabling students to connect theoretical concepts of conflict and coping with real-life experiences and professional social work practice. The programme was graced by the presence of Dr. Laveena Dmello, Professor; Dr. Stutima Bassista, Assistant Professor; and Prof. Ranjith Bhat, Assistant Professor, Department of Social Sciences and Humanities, Srinivas University. The guest talk was organized as part of the Guest Talk Series for the academic year, and first-year MSW students actively participated in the programme. The session was well appreciated by the students as it provided valuable academic insights into conflict management, coping strategies, and defence mechanisms relevant to their course of study. The programme concluded with an interactive question-and-answer session, followed by a vote of thanks. The Department expressed its sincere gratitude to the resource person and all the participants for making the session insightful and successful.

REPORT OF GUEST TALK

 

The Department of Social Sciences and Humanities, Institute of Management and Commerce, Srinivas University, organized a Guest Talk on the topic “Motivation: Classification of Motives – Motivation and Behaviour – Hierarchy of Motives – Interaction of Motives – Theories of Motivation” on 13th February 2026 at the Srinivas University, Mukka Campus.

The programme was conducted under the guidance of Dr. Venkatesh S. Amin, Dean, Institute of Management and Commerce, and Prof. Joyson Prenky Cardoza, Head, Department of Social Sciences and Humanities. The resource person for the session was Prof. Archana S., Assistant Professor, Department of B.Com, Institute of Management and Commerce, Srinivas University.

The session aimed to enhance students’ understanding of the concept of motivation and its significance in human behaviour. The resource person elaborated on the classification of motives, including primary and secondary motives, and explained how motivation influences individual behaviour in academic, personal, and social contexts. She also discussed the hierarchy of motives with reference to Maslow’s Hierarchy of Needs and emphasized how different levels of needs guide human actions and decision-making. Further, the speaker highlighted the interaction of motives and explained how multiple motives operate simultaneously in shaping behaviour. Various theories of motivation, such as Maslow’s Need Hierarchy Theory, Herzberg’s Two-Factor Theory, and McClelland’s Need Theory, were discussed with suitable examples to make the concepts more comprehensible for students. The session was highly informative and interactive, enabling students to relate theoretical concepts to real-life situations. The programme was graced by the presence of Dr. Stutima Bassista, Assistant Professor, and Prof. Ranjith Bhat, Assistant Professor, Department of Social Sciences and Humanities, Srinivas University. The guest talk was organized as part of the Guest Talk Series for the academic year, and first-year MSW students actively participated in the programme. The session was well appreciated by the students as it provided valuable academic insights into motivation, behavioural patterns, and theoretical perspectives relevant to their course of study. The programme concluded with an interactive question-and-answer session, followed by a vote of thanks. The Department expressed its sincere gratitude to the resource person and all the participants for making the session insightful and successful.