10th-July-2025-Report on Active Listening Skills Activity

Report on Active Listening Skills Activity

Title of the Activity:

Active Listening Skills

Date:10/07/2025

Course-1st Yr MSW Students

Venue: Srinivas University

Facilitator: Ranjith bhat C

Objective of the Activity

1.     To help participants understand the importance of active listening in effective communication.

2.     To practice key active listening techniques, including paraphrasing, summarizing, asking clarifying questions, and demonstrating empathy.

3.     To develop awareness of barriers to listening and strategies to overcome them.

Description of the Activity

The activity was conducted in the following stages:

1. Introduction and Briefing (10 minutes): Participants were introduced to the concept of active listening.

1.     Key principles were discussed, such as:

2.     Giving full attention to the speaker.

3.     Avoiding premature judgments.

4.     Using verbal and non-verbal cues to show understanding.

2. Demonstration (10 minutes):

 

1.     The facilitator demonstrated an example conversation showing poor listening versus active listening.

2.     Participants identified the differences in outcomes and speaker satisfaction.

3. Role Play Exercise (30 minutes):

1.     Participants were divided into pairs.

2.     Each pair took turns being the speaker and the listener.

3.     Speakers shared a real-life experience or opinion for 3–4 minutes.

1.Listeners practiced.

2.Maintaining eye contact.

3.Nodding and using affirming gestures.

4.Paraphrasing key points.

5.Asking clarifying questions.

4. Feedback

1.     Each participant received feedback from their partner on their listening behaviors.

2.     A group discussion was held on challenges faced during listening and how to address them.

Observations

1.     Most participants initially struggled with avoiding distractions.

2.     Many improved in paraphrasing and summarizing as the activity progressed.

3.     Non-verbal cues (nodding, eye contact) helped speakers feel valued and understood.

4.     Some participants found it difficult not to interrupt or offer solutions prematurely.

Outcome

1. Participants demonstrated increased awareness of their listening habits.

2. The activity improved their ability to:

3. Focus fully on the speaker.

4. Respond appropriately to show understanding.

5. Avoid common listening barriers.

6. Confidence in practicing active listening in professional and personal settings improved.