26TH-MARCH-2026-REPORT ON GUEST TALK-PROF-VINUTHA-“SMALL THINGS, BIG IMPACT: HOW EACH OF US SHAPES THE PATIENT EXPERIENCE”

A guest talk on the topic “Small Things, Big Impact: How Each of Us Shapes the Patient Experience” was successfully organized by the Department of Social Science and Humanities in collaboration with Srinivas Hospital, Mukka, Mangalore, on 26th March 2026 at 2:00 PM in the Gallery Hall of Srinivas Hospital.  The session was delivered by Prof. Vinutha H. K, Assistant Professor, Department of B.Com, Institute of Management and Commerce, Srinivas University. The resource person provided valuable insights into how small actions, communication, empathy, and professional behavior significantly influence patient satisfaction and healthcare outcomes. The talk emphasized the importance of compassion, teamwork, and patient-centered care in healthcare settings.  Students and participants actively engaged in the session, gaining a deeper understanding of the role of interpersonal skills and ethical responsibility in improving patient experiences. The program was highly informative and contributed to enhancing the practical knowledge of students in the field of social work and healthcare services.  The program was conducted under the guidance of:  Dr. David, Medical Superintendent, Srinivas Hospital, Dr. Venkatesh S. Amin, Dean, Institute of Management and Commerce, Srinivas University, Prof. Joyson Prenky Cardoza, HoD, Department of Social Sciences and Humanities, Srinivas University and  Ms. Shwetha, HR, Srinivas Hospital.  The organizers express their sincere gratitude to the management, resource person, and all participants for making the event a grand success.